FAQs

Your Photo Booth Experience Questions, Answered!

1. What is the booking process?

Booking with us is simple and hassle-free! After inquiring and reviewing our pricing guide, let us know which photo booth and package you’d like to reserve. We’ll send you a secure booking link that includes a questionnaire, contract, and a place to pay the non-refundable 30% deposit to confirm your reservation. Once your deposit is paid, your booking is secured!

2. What can I expect after I book?

Once your booking is secured, here’s what happens next:

  • About 3-5 weeks before your event, we’ll send you a custom photo strip design for your approval. We’ll make any adjustments to ensure it aligns perfectly with your vision.
  • Final payment is due 30 days prior to your event.
  • Once your photo strip is approved, we’ll send a final event details confirmation to ensure all your info is correct!

We’re here every step of the way to make your event planning seamless and stress free.

3. What’s included in your services?

We’ve got you covered! All of our packages (except drop-off) include props, backdrops, and WiFi to ensure a smooth event. Choose from 27 stunning backdrops, available to view on our website. Props are thematic and can be customized to match your theme or vision, making your event even more special!

4. Can I make changes to my reservation?

Yes, we’re flexible! Based on availability, we can adjust your booth preference, event date, event time, and even customizations. Some changes may incur additional fees, but we’ll do our best to accommodate your requests.

5. Do you require a deposit?

Yes, a non-refundable 30% deposit is required to secure your event date and photo booth preference. Your booking isn’t confirmed until this deposit is paid, so lock in your spot today!

6. What is corporate branding, and why is it important?

Corporate branding allows you to elevate your business presence with custom signage, vinyl booth wraps, branded backdrops, and unique props. This personal touch boosts your brand visibility, builds trust with guests, and helps you attract future clients – all while creating an unforgettable experience!

7. Can guests instantly share their photos?

Absolutely! Our photo booths make sharing a breeze with options like texting, emailing, AirDrop, and QR codes

For special events, our system makes social sharing effortless by sending emails and texts that automatically encouraging guests to share on social media with your custom hashtags or tags. This increases your event’s online presence and engagement!

8. Do you provide an attendant with the booth?

Yes! Every package includes a friendly and professional attendant who will set up, assist guests, and ensure everything runs smoothly. For our drop-off packages, an attendant will handle the set-up, tear down, and be on-call throughout your event.

9. Do you offer discounts for multiple bookings or non-profit events?

Yes! We offer special discounts for multiple bookings (perfect for conferences, multi-day events, and wedding shower/reception events) and for non-profits and fundraisers. Contact us for more details—we’re here to make your event affordable and unforgettable!

10. How long does it take to set up the photo booth?

We arrive 1 to 1.5 hours before your event to handle setup and ensure everything runs flawlessly. Our professional team takes care of all the technical details so you can relax and focus on enjoying your event. Need an earlier setup? No problem! Early setup is included in many of our packages and can be added to others as well—just let us know that you need it!

11. What is a GLAM Booth, and how does it work?

Our GLAM Booth is all about delivering timeless, high-end photos with a luxurious feel. Here’s what makes it unique:

  • Black & White Photos: Guests are treated to elegant, magazine-style black-and-white portraits that exude sophistication.
  • Pearly Gloss Paper: Each print is produced on premium pearly gloss paper, giving the photos a polished, professional finish.
  • Skin-Smoothing Filters: Our advanced filters ensure flawless results by enhancing skin tones and smoothing imperfections, creating that Hollywood-style glow.

The GLAM Booth is perfect for weddings, upscale events, and anyone who wants a sleek, modern photo experience that makes every guest feel like a star!

12. Can you create a custom backdrop for my event?

Yes! In addition to our 27 modern and classy backdrops, we can design custom backdrops tailored to your event’s theme, branding, or aesthetic. Props, florals, balloons, or custom signage can be added for a truly personalized touch. Let us know your ideas, and we’ll bring them to life!

13. What types of events are your photo booths perfect for?

Our photo booths are perfect for weddings, corporate events, trade shows, fundraisers, holiday parties, graduations, and more! Whether you’re celebrating a milestone, promoting your brand, or entertaining a crowd, we’ll tailor the experience to make it memorable and engaging. Guests love the interactive fun and memorable keepsakes!

14. What do you need from me?

Just a little space! We’ll need:

  • A 10′ x 10′ area for the booth
  • Access to an outlet
  • A small table for props

That’s it! We’ll take care of the rest.

15. What is your cancellation policy?

We understand things can change. If you need to cancel, the 30% deposit is non-refundable. However, it can be transferred to a future date, subject to availability.

16. Do you offer green screen options?

Yes! Our green screen technology lets guests choose from a variety of backgrounds, from exotic destinations to custom designs. Perfect for themed events or corporate branding!

17. How far in advance should I book?

We recommend booking as soon as possible, especially during wedding seasons, holiday months, and weekends. Dates fill up quickly, so secure your spot today with a 30% deposit to ensure availability.

18. What happens if my event is outdoors?

We love outdoor events! To ensure everything runs smoothly, we’ll need a level surface, shelter from wind and rain, and access to power. We also offer tent and enclosure rentals for outdoor setups. If these requirements can’t be met, we’re happy to discuss alternative setups to make your event a success.

19. Are there additional charges?

Nothing is hidden and you won’t find surprise charges. We do charge for travel and accommodations when required. For mileage, we offer 50 complimentary kilometers outside of Saskatoon. Beyond that, it’s just $0.75 per kilometer. Any events that require accommodations will incur an additional $200 feel

20. Why Choose True North Photo Booth Company?

Our photo booths are more than just pictures—they’re unforgettable experiences! With over 8 years of experience since 2017, we’ve perfected the art of creating moments that leave a lasting impression. Proudly a part of the Saskatoon community and 2024 Consumer Choice Award winner, we’ve worked hard to establish ourselves as a trusted and valued business within the fabric of this vibrant city. From local festivals to private events, we’ve had the privilege of being part of countless celebrations, helping to make each one even more memorable.

When you choose us, you’re not just getting a photo booth—you’re getting a passionate team dedicated to making your event extraordinary! Call us or email us to book your date and get started on creating a picture-perfect event today!

Josh and Carrie were fantastic to work with. We decided to add a Photo Booth to our Halloween party this year and it was so much fun for all our guests. Had a ton of questions ahead of time which were answered promptly. Everyone enjoyed themselves. The Photo Booth added just that extra something to make the party amazing. I would highly recommend True North for your next event!

~Tammy Sutherland